PATRIZIA PEPE - TESSILFORM S.P.A
RETAIL OUTLET MANAGER
Salary: **Negotiable**
Location: Florence (Italy)
Reports to: Retail Director
Type of Contract: Permanent
Main duties:
The Retail Outlet Manager will be responsible for understanding and integrating the needs of the business in a productive manner; overlooking and monitoring the overall success of the Outlet retail network by providing the right leadership, guidance and motivation for the teams to achieve positive business results, operational excellence and exceptional customer service. This role will be pivotal in supporting the implementation of our retail outlet business plans across the Italian, European and Russian retail network in the coming years.
The Role:
-To direct and oversees all retail outlet activities across Europe and Russia in order to develop strategies & customer acquisition plans and to drive growth in loyalty and revenue increase. In partnership with the Retail Development Manager, you will negotiate the head of terms for opening and of the leasing contract with the existing one according with our lawyers.
-To take responsibility for retail performances, sales, cost controlling and maintenance of the Brand image standards.
-To maintain close contact with stores and visiting them on a regular basis
-To apply the company guidelines and monitor management indicators in order to achieve commercial targets and to increase sales in all the stores;
-Analysing sales, KPI's indicators and rental performances to ensure our outlet stores are maximizing all sales opportunities;
-To work proactively on planning peak trading events and opportunities;
-To negotiate the head of terms for new opening and revising of the leasing contract with the existing one according with our lawyers;
-To supervise and organize store openings/closures in all process and coordinating all departments involved in;
-To close working relationship with our marketing colleagues to create retail/marketing plan;
-To work with Visual Merchandising and monitoring the display of the stores, to create a visual experience and to ensure the implementation and execution of all visual merchandising directives;
-To check and communicate with the buying . the suitability of the collection in order to adapt the local pricing/product strategies;
-To cooperate in association with our store planning team to ensure the correct shop fitting layout, and all full and mid-term refits are completed to the highest standard;
-To track project budget on yearly/monthly basis and maintain precise status of spending;
-To actively identify needs of sales team, customers and consumers, while managing and communication potential implications of decisions on each group;
-To maintain awareness of market trends in retail industry, understanding forthcoming customer initiatives and monitoring the status of local competitors;
-To review performance data against project plan, summarize and comment regarding program effectiveness;
-To meet customer needs and develop more tailored promotional offers and strategic alliances using the CRM;
-To ensure appropriate recruitment and training to retail staff
-To train, motivate, evaluate and manage retail staff to ensure that employees receive adequate knowledge, guidance and resources to accomplish established objectives;
The Candidate:
-Fluent in Italian (Written & spoken) is essential
-Fluent in English (Written & spoken) is essential
-Degree in Economics or Business Management is preferred
-Ability to travel at short notice
-Business and sales acumen as well as a strong statistical and analytical background
-Ability to communicate effectively with different stakeholders and all levels of employees
-Proven and solid Excel skills & exposure
-Must be a highly motivated self-started individual able to work with minimal supervision
-Ability to adapt and be innovative through problem-solving is essential.
-Strong organisational skills
-Dynamic and creative
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RETAIL OUTLET MANAGER
Salary: **Negotiable**
Location: Florence (Italy)
Reports to: Retail Director
Type of Contract: Permanent
Main duties:
The Retail Outlet Manager will be responsible for understanding and integrating the needs of the business in a productive manner; overlooking and monitoring the overall success of the Outlet retail network by providing the right leadership, guidance and motivation for the teams to achieve positive business results, operational excellence and exceptional customer service. This role will be pivotal in supporting the implementation of our retail outlet business plans across the Italian, European and Russian retail network in the coming years.
The Role:
-To direct and oversees all retail outlet activities across Europe and Russia in order to develop strategies & customer acquisition plans and to drive growth in loyalty and revenue increase. In partnership with the Retail Development Manager, you will negotiate the head of terms for opening and of the leasing contract with the existing one according with our lawyers.
-To take responsibility for retail performances, sales, cost controlling and maintenance of the Brand image standards.
-To maintain close contact with stores and visiting them on a regular basis
-To apply the company guidelines and monitor management indicators in order to achieve commercial targets and to increase sales in all the stores;
-Analysing sales, KPI's indicators and rental performances to ensure our outlet stores are maximizing all sales opportunities;
-To work proactively on planning peak trading events and opportunities;
-To negotiate the head of terms for new opening and revising of the leasing contract with the existing one according with our lawyers;
-To supervise and organize store openings/closures in all process and coordinating all departments involved in;
-To close working relationship with our marketing colleagues to create retail/marketing plan;
-To work with Visual Merchandising and monitoring the display of the stores, to create a visual experience and to ensure the implementation and execution of all visual merchandising directives;
-To check and communicate with the buying . the suitability of the collection in order to adapt the local pricing/product strategies;
-To cooperate in association with our store planning team to ensure the correct shop fitting layout, and all full and mid-term refits are completed to the highest standard;
-To track project budget on yearly/monthly basis and maintain precise status of spending;
-To actively identify needs of sales team, customers and consumers, while managing and communication potential implications of decisions on each group;
-To maintain awareness of market trends in retail industry, understanding forthcoming customer initiatives and monitoring the status of local competitors;
-To review performance data against project plan, summarize and comment regarding program effectiveness;
-To meet customer needs and develop more tailored promotional offers and strategic alliances using the CRM;
-To ensure appropriate recruitment and training to retail staff
-To train, motivate, evaluate and manage retail staff to ensure that employees receive adequate knowledge, guidance and resources to accomplish established objectives;
The Candidate:
-Fluent in Italian (Written & spoken) is essential
-Fluent in English (Written & spoken) is essential
-Degree in Economics or Business Management is preferred
-Ability to travel at short notice
-Business and sales acumen as well as a strong statistical and analytical background
-Ability to communicate effectively with different stakeholders and all levels of employees
-Proven and solid Excel skills & exposure
-Must be a highly motivated self-started individual able to work with minimal supervision
-Ability to adapt and be innovative through problem-solving is essential.
-Strong organisational skills
-Dynamic and creative
