Outlet Manager_Barberino di Mugello

Settore: / Grande Distribuzione /
Azienda: Tessilform Spa
Data annuncio: 02/11/2018
Sede di lavoro: Firenze
PATRIZIA PEPE® - TESSILFORM S.P.A

OUTLET MANAGER_Barberino di Mugello

Salary: **To be discussed**

Location: Barberino di Mugello (Florence Area)

Reports to: Outlet Retail Manager

Job Reference: 246BDM

Type of Contract: Permanent

Main duties:

To manage and lead the team ensuring a consistent and exceptional standard of customer service in the Patrizia Pepe Outlet Store within the Barberino Designer Outlet Firenze.

The Role:

-To be in charge of the general operations of the Outlet store, making sure it runs smoothly, cleanly and meets any budget or sales goals.

-To be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting.

-Complete store operational requirements by scheduling and assigning employees rota.

-Responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly.

-Monitors all business costs and provides the area team with feedback and analysis on all store KPI's.

-Arrange merchandise on shelves according to popularity and other criteria.

-Approach customers and offer them advice and support on the product to persuade them to buy.

-Monitor shelves inventory and unload new products when needed.

-Operate cash registers and close daily revenues.

-Maintain a clean and orderly environment in the store.

-Provide information and other services such as handling returns of merchandise.

-Great customer service skills and problem-solving.

-Go the "extra mile" to meet targets.

The Candidate

-Fluent in Italian (Written and spoken) is essential.

-Good level of English (Spoken) is preferred.

-Previous demonstrable experience of managing a store and a team of Outlet Sales Advisors (min. 5 people).

-Retail or Service industry experience preferably within Fashion industries.

-To be able to motivate, manage and lead your team.

-Proven track record of delivering strong business results within a large team, large turnover, and fashion environment.

-Ability to advise customers on smart professional dress and appearance.

-An excellent communicator with customers and a leader for staff & colleagues.

-Possessing great people management skills.

-Good standard of numeracy.

-Strong organisational skills.

-Dynamic and creative.

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