Chinese Speaking Sales Assistant_Florence

Azienda: Tessilform Spa
Data annuncio: 12/02/2020
Sede di lavoro: Firenze


Location: Florence (Italy)

Reports to: Store Manager

Working hours: Full-Time 

Type of Contract: **Fix-term contract with strong possibilities to be extended**

Main duties:

To provide a consistent and exceptional standard of customer service in the Patrizia Pepe Boutique in the very heart of Florence.

The Role:

-To provide product, promotion, and pricing information by clarifying customer request;

-To manage the promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;

-To approach customers and offer them advice and support on the product to persuade them to buy;

-To develop enduring relationships with clients;
-To maximise sales for the Boutique;

-To resolve order and inventory problems by investigating data and history;

-To handle returns of merchandise;

-To maintain a clean and orderly environment in the Boutique at the highest standard;

-To support the team on the general operations of the Patrizia Pepe Boutique;

-To arrange merchandise on shelves according to popularity and other criteria;

-To operate cash registers and close daily revenues;

-To maintain the customer database by inputting customer profile and updates;

-To go the “extra mile” to meet targets;

The Candidate:

-Fluent in Italian (written & spoken) is essential;

-Fluent in Chinese (written & spoken) is essential;

-Fluent in English (written & spoken) is preferred;

-Retail or service industry experience;

-To understand and be able to advise customers on smart professional dress and appearance; 

-Ability to communicate and inspire customers & store colleagues;

-Great customer service skills and problem solving;

-Good standard of numeracy;

-To be able to motivate, manage and lead your team;

-Strong organisational skills;

-Dynamic and creative;

**fix-term contract with strong possibilities to be extended **
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